Terms of service
Bark Basket LLC
Established in the Commonwealth of Massachusetts, United States of America
Last Updated: May 8, 2026
OVERVIEW
This website is operated by Bark Basket LLC. Throughout the site, the terms "we", "us" and "our" refer to Bark Basket LLC. Bark Basket LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
SECTION 1 – ELIGIBILITY AND ACCOUNT RESPONSIBILITY
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. You are responsible for maintaining the security of your account and password. Bark Basket LLC cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. You represent that the information you provide to us is accurate and complete.
SECTION 2 – PRODUCTS AND SERVICES; RESELLER NOTICE
Bark Basket LLC operates as a RESELLER of third-party pet food products and related goods. We do not manufacture, formulate, produce, test, inspect, or independently verify the safety, ingredients, nutritional content, or quality of the products we sell. All products listed on our site are produced by third-party manufacturers and suppliers ("Manufacturers"). As a reseller, Bark Basket LLC makes no independent warranties as to the fitness, safety, nutritional adequacy, or suitability of any product for any animal.
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund & Return Policy. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We reserve the right to limit the quantities of any products or services that we offer.
Product images, descriptions, and ingredient information displayed on our website are provided by Manufacturers and are subject to change without notice. We do not guarantee that such information is accurate, complete, or current. You should always verify ingredient and nutritional information on the physical product packaging before feeding to your pet.
SECTION 3 – ORDERS AND ACCEPTANCE
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to refuse orders from customers who have previously violated these Terms.
SECTION 4 – PRICING AND PAYMENT
Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
SECTION 5 – SUBSCRIPTIONS AND AUTOMATIC RENEWALS
5.1 Continuous Subscriptions
By purchasing a subscription, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. You authorize Bark Basket LLC to charge your payment method on a recurring basis until you cancel. Subscription prices are subject to change with notice provided to you.
5.2 Cancellation Policy
You may cancel your subscription at any time through your account settings. To avoid being charged for the next billing period, you must cancel at least 48 hours before your next renewal date. Cancellations made after this deadline will take effect at the end of the then-current billing period.
5.3 Final Sale on Renewals
All recurring subscription charges are non-refundable. Bark Basket LLC does not provide pro-rated refunds for the remaining portion of a subscription period after cancellation.
SECTION 6 – SHIPPING AND DELIVERY
Title and risk of loss for all products ordered by you shall pass to you upon Bark Basket LLC's delivery of the product to the shipping carrier. Once a shipment has been tendered to a carrier, we are not responsible for any shipping delays, misdelivery, theft, damage, or loss of products in transit. Any claims for lost or damaged shipments must be filed directly with the shipping carrier. Delivery dates provided are estimates only and are not guaranteed.
SECTION 7 – REFUND & RETURN POLICY
ALL SALES ARE FINAL. Bark Basket LLC does not accept returns or exchanges of any kind, including for opened or partially consumed products, products your pet refused to eat, or products you believe contributed to your pet's illness or adverse reaction.
If there is a documented manufacturing defect or shipping error attributable solely to Bark Basket LLC (e.g., wrong item shipped), you must notify us in writing at contact@barkbasketllc.com within 7 days of confirmed delivery with photographic evidence. Any resolution, including replacement or store credit, is provided at the sole and absolute discretion of Bark Basket LLC and does not constitute an admission of liability.
Bark Basket LLC will not issue refunds based on: (a) your pet's refusal to consume a product; (b) claims that a product caused illness, injury, or adverse reaction in your pet; (c) dissatisfaction with product ingredients or formulation; or (d) change of mind after purchase. Any such claims must be directed to the applicable Manufacturer.
SECTION 8 – PET HEALTH DISCLAIMER AND ASSUMPTION OF RISK
PLEASE READ THIS SECTION CAREFULLY. BY PURCHASING FROM BARK BASKET LLC, YOU EXPRESSLY ACKNOWLEDGE AND AGREE TO THE FOLLOWING:
8.1 No Veterinary Advice
Bark Basket LLC is not a licensed veterinarian, veterinary nutritionist, or animal health professional. Nothing on this website, in our communications, or in our product descriptions constitutes veterinary advice, dietary recommendations, or guidance regarding the health or nutrition of your specific pet. You are solely responsible for consulting a licensed veterinarian before making decisions about your pet's diet, particularly if your pet has allergies, medical conditions, sensitivities, or special dietary needs.
8.2 Inherent Risks of Pet Food Products
You acknowledge that feeding any pet food or treat product carries inherent risks, including but not limited to: allergic reactions, digestive upset, illness, injury, or death. These risks exist with all pet food products regardless of brand, formulation, or ingredient sourcing. You voluntarily assume all such risks when purchasing and using any product from Bark Basket LLC.
8.3 Individual Pet Variation
You acknowledge that every animal is unique and may react differently to the same food product. A product that is safe for one animal may cause adverse reactions in another. It is your responsibility to introduce any new food product gradually and to monitor your pet for signs of adverse reactions. If your pet shows any signs of distress after consuming any product, discontinue use immediately and consult a licensed veterinarian.
8.4 Manufacturer Responsibility
Because Bark Basket LLC is a reseller and not a manufacturer, any claims relating to product safety, ingredient quality, contamination, mislabeling, or product defects are properly directed to the applicable Manufacturer of the product. Bark Basket LLC expressly disclaims all liability for any harm, illness, injury, or death arising from the nature, ingredients, formulation, manufacturing process, or contamination of any product sold on our website.
8.5 Assumption of Risk and Waiver
BY COMPLETING A PURCHASE ON THIS WEBSITE, YOU EXPRESSLY ASSUME ALL RISKS ASSOCIATED WITH THE PURCHASE AND USE OF PET FOOD PRODUCTS, INCLUDING ALL RISKS OF ADVERSE HEALTH EFFECTS ON YOUR ANIMAL. YOU WAIVE ANY AND ALL CLAIMS AGAINST BARK BASKET LLC ARISING FROM OR RELATED TO YOUR PET'S HEALTH, ILLNESS, INJURY, ADVERSE REACTION, OR DEATH IN CONNECTION WITH ANY PRODUCT PURCHASED FROM US.
SECTION 9 – INTELLECTUAL PROPERTY
The Service and its original content, features, and functionality (including but not limited to the "Bark Basket" brand name, logos, and website design) are and will remain the exclusive property of Bark Basket LLC and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Bark Basket LLC. Product names, trademarks, and branding of third-party Manufacturers displayed on our site remain the property of their respective owners.
SECTION 10 – THIRD-PARTY SERVICES AND LINKS
We may provide you with access to third-party tools and websites which we neither monitor nor have any control over. You acknowledge and agree that we provide access to such tools and links "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools or websites. Any use by you of optional tools offered through the site is entirely at your own risk and discretion.
SECTION 11 – RELATIONSHIP WITH SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data may be stored through Shopify's data storage, databases, and the general Shopify application. You agree that your relationship regarding the purchase of goods is strictly with Bark Basket LLC and not Shopify. Shopify is not a party to any dispute between you and Bark Basket LLC.
SECTION 12 – FEEDBACK AND USER CONTENT
If you submit reviews, contest entries, ideas, suggestions, or other content ("User Content"), you agree that we may, at any time, without restriction, edit, copy, publish, and distribute those materials in any medium. We are under no obligation to maintain any User Content in confidence, to pay compensation for any User Content, or to respond to any User Content. You represent that your User Content does not infringe the rights of any third party.
SECTION 13 – ERRORS AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product ingredients, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice. Product ingredient, allergen, and nutritional information is provided by Manufacturers and may not reflect current product formulations. Always verify this information on the physical product packaging.
SECTION 14 – PROHIBITED USES
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to submit false or misleading information; or (f) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service.
SECTION 15 – DISCLAIMER OF WARRANTIES
WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF OUR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. WE DO NOT WARRANT THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE. THE SERVICE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, NON-INFRINGEMENT, AND ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
BARK BASKET LLC EXPRESSLY DISCLAIMS ANY WARRANTY THAT PRODUCTS SOLD ON THIS SITE ARE FIT FOR CONSUMPTION BY YOUR SPECIFIC ANIMAL, FREE FROM CONTAMINATION OR DEFECT, ACCURATELY LABELED AS TO INGREDIENTS OR NUTRITIONAL CONTENT, OR SUITABLE FOR ANIMALS WITH ALLERGIES, SENSITIVITIES, OR MEDICAL CONDITIONS.
SECTION 16 – LIMITATION OF LIABILITY
IN NO CASE SHALL BARK BASKET LLC, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SUPPLIERS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, VETERINARY EXPENSES, OR ANY SIMILAR DAMAGES.
THIS INCLUDES, WITHOUT LIMITATION, ANY DAMAGES ARISING FROM OR IN CONNECTION WITH: (a) YOUR PET'S CONSUMPTION OF ANY PRODUCT PURCHASED FROM BARK BASKET LLC; (b) ANY ILLNESS, INJURY, ADVERSE REACTION, OR DEATH OF YOUR PET; (c) ANY CLAIM THAT A PRODUCT WAS DEFECTIVE, CONTAMINATED, OR MISLABELED; (d) YOUR RELIANCE ON PRODUCT DESCRIPTIONS, INGREDIENT LISTS, OR NUTRITIONAL INFORMATION ON THIS WEBSITE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BARK BASKET LLC'S TOTAL LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM. THIS LIMITATION APPLIES WHETHER THE CLAIM IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE THEORY.
SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Bark Basket LLC and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of: (a) your breach of these Terms of Service; (b) your violation of any law or the rights of a third-party; (c) any claim by you or any third-party arising from your pet's adverse reaction to, illness from, or death caused by any product purchased from Bark Basket LLC; or (d) your use of the Service.
SECTION 18 – BINDING ARBITRATION AND CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
18.1 Agreement to Arbitrate
You and Bark Basket LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or to the use of the Service or purchase of any products (collectively, "Disputes") shall be settled exclusively by binding individual arbitration administered in the Commonwealth of Massachusetts under the American Arbitration Association's Consumer Arbitration Rules. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
18.2 Class Action Waiver
YOU AND BARK BASKET LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.
18.3 Waiver of Jury Trial
BY AGREEING TO THESE TERMS, YOU EXPRESSLY WAIVE YOUR RIGHT TO A JURY TRIAL FOR ANY DISPUTE ARISING FROM YOUR PURCHASE OR USE OF PRODUCTS FROM BARK BASKET LLC, INCLUDING ANY CLAIM RELATED TO YOUR PET'S HEALTH, ILLNESS, INJURY, OR DEATH.
18.4 Time Limitation on Claims
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE, INCLUDING ANY CLAIM RELATING TO YOUR PET'S HEALTH, MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. AFTER SUCH TIME PERIOD HAS ELAPSED, THE CAUSE OF ACTION IS PERMANENTLY BARRED.
SECTION 19 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding not subject to arbitration shall be instituted exclusively in the state or federal courts located in the Commonwealth of Massachusetts, and you consent to personal jurisdiction in such courts.
SECTION 20 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. We may terminate this agreement at any time without notice if in our sole judgment you fail to comply with any term or provision of these Terms.
SECTION 21 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 22 – ENTIRE AGREEMENT
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
SECTION 23 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at contact@barkbasketllc.com. We will make reasonable efforts to respond to your inquiry, but we are not obligated to respond to every inquiry received.
CUSTOMER ACKNOWLEDGMENT
BY PURCHASING FROM BARK BASKET LLC, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE IN THEIR ENTIRETY, INCLUDING THE BINDING ARBITRATION CLAUSE, CLASS ACTION WAIVER, JURY TRIAL WAIVER, PET HEALTH DISCLAIMER, AND ASSUMPTION OF RISK PROVISIONS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU MUST NOT PURCHASE FROM OR USE THIS WEBSITE.